Frequently Asked Questions

Phone Numbers

Phone Number: 770-448-8200
Toll-Free: 800-952-1927
Tele Teller: 770-448-8885

Phone Number For Lost Or Stolen Visa Credit Cards

770-448-8200, Ext. 2391
Monday - Friday: 8:00 AM - 5:00 PM
After Office Hours: 1-888-339-0228

Phone Number For Lost Or Stolen Debit Cards

770-448-8200, Ext. 2401
Monday - Friday: 8:00 AM - 5:00 PM

1-866-895-7622

Phone Number For Dormant/Inactive Accounts

770-448-8200, Ext. 2392
Monday - Friday: 8:00 AM - 4:00 PM

Contact Center Hours

Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:30 AM - 12:30 PM
Sunday: Closed

Payments & Correspondence

Metro Atlanta
Send all payments and correspondence to:
6251 Crooked Creek Road
P. O. Box 923028
Peachtree Corners, GA 30092-3107

Augusta
Send all payments and correspondence to:
3749 Wheeler Road
Augusta, GA 30909